DISABLED INFO FAQS
DISABLED INFO FAQS – Glastonbudget Disabled Access Application Information
All disabled customers are welcome at Glastonbudget and we want your visit to be as comfortable as possible. If you would like to use the facilities we are providing for disabled customers please fill out the application form and send it back with proof of your disability. Not all disabled customers will need to use all these facilities but Glastonbudget will allow whatever is needed and where necessary allow a 2 for 1 on your purchase to allow carers or PA’s to attend.
DISABLED INFO FAQS
When you arrive you will need to display your blue badge to gain access to the area in the car park reserved for disabled parking. This is the closest car park to the wristband exchange which is where you will need to go next.
Camping Facilities: Once through the wristband exchange you will be directed to camping area A. This has been reserved for less abled and disabled people and their carers/PA’s. It is closest to the wristband exchange, closest to the main arena entrance and closest to the Red Cross. We have also located the disabled toilets near this area of camping. The restrictions set out in our standard terms and conditions in regards to equipment, general items and alcohol still apply in these areas and must be adhered to.
Arena Facilities: There are two viewing platforms, one for the main stage and one in the showcase big top. The other stages don’t normally get busy enough to warrant having viewing platforms. Both the platforms work on a first come first served basis, unfortunately we cannot reserve space. For health and safety issues associated with overcrowding there is a strict one plus one policy. We ask all customers to be considerate of other’s needs. Seating will not be provided on these platforms as this does take up valuable space, your carer or friend will have to stand. Toilets for disabled users are in the main arena are located in the main toilet blocks. Please refer to the festival map.
Where possible please use the form below to submit applications, it’s is a lot quicker and saves paper. Attaching images of your documentation is also acceptable provided they look like authentic copies. If any enquiries about applications please use the contact form here.
We want to be sure the facilities we provide are not abused and all applicants are genuine. It is essential for us to understand the nature of your disability so we can provide the best and most appropriate facilities for our customers. Could you please provide a copy of a letter from the DLA or a letter from your GP outlining your details and confirming the needs of your requirements. If you have applied for disabled parking a copy of your blue badge is also needed with your application. All copies of the documents will be destroyed one month after the festival.
Once we have received all relevant documents relating to your application and reviewed it a confirmation Email will be sent to the email you have provided, or for posted applications a letter will be sent to your address. Please allow at least one month for applications to be processed. Registration forms cannot be submitted on the day. The cut off time for applications is two weeks before the festival date.
Firstly, thanks for buying tickets with us. Please read the following notes before submitting you application:
Disabled access registration form
No one is allowed to camp on a day ticket, if you want to apply for access to the disabled camping you will have to upgrade to a weekend ticket before you apply. No vehicles are allowed in any of the camping areas, if you want to apply for a campervan/caravan pass you will need to purchase one first and enter the reference numbers in the booking references box on this form.
If your purchase of Weekend ticket and Caravan/Campervan is on the same order you will only have one order number, you should enter the same number in both box's if this is the case.
Alternatively if you have bought your Weekend ticket and Caravan/Campervan separately you will have received two order numbers, you should enter both numbers in the separate box's.
We will reserve a pitch near the entrance to the disabled camping in the campervan/caravan area. Please see the festival map on the website for further details.
Please use the FAQs here if you have any more questions.